When emergencies occur, re-establishing health services is a critical priority. To assist our customers in emergency or disaster situations, IDA has a 24-hour hotline that can be reached by calling
In addition to our standard range of essential medicines, IDA can provide the Interagency Emergency Health Kit (IEHK 2011/2015). The kit and other in-stock products can normally be available for shipment within 48 hours.Emergency Response Brochure IEHK 2011 General Brochure
The contents of the IEHK 2011 kit are determined by the World Health Organization (WHO). Many relief organisations and national authorities see the IEHK as a reliable, standardised, and affordable source of the products most needed in disaster situations.
The IEHK is designed for use where there is a disruption of medical services. It is intended to fill the gap until normal medical supply and service mechanisms are restored. The contents of one IEHK can treat 10.000 people for a three-month period.IEHK 2011 content list
IDA can also provide other product kits for emergency health situations. Our cholera care kit contains IV fluids, oral rehydration salts, and a large assortment of medicines and consumables for cholera treatment. The Italian Emergency Kit A - Traumatological profile contains medicines for the treatment of 100 people affected by trauma.