Making Quality Healthcare Affordable

ETI base code

1 Employment is freely chosen
1.1 There will be no forced, bonded or involuntary prison labour.
1.2 Workers are not required to lodge “deposits” or their identity papers with their employer and are free to leave their employer after reasonable notice.

2 Freedom of association and the right to collective bargaining are respected
2.1 Workers, without distinction, have the right to join or form trade unions of their own choosing and to bargain collectively.
2.2 The employer adopts an open attitude towards the activities of trade unions and their organisational activities.
2.3 Workers representatives are not discriminated against and will have access to carry out their representative functions in the workplace.
2.4 Where the right to freedom of association and collective bargaining is restricted under law, the employer facilitates, and does not hinder, the development of parallel means for independent and free association and bargaining.

3 Working conditions are safe and hygienic
3.1 A safe and hygienic working environment shall be provided, bearing in mind the prevailing knowledge of the industry and of any specific hazards. Adequate steps shall be taken to prevent accidents and injury to health arising out of, associated with, or occurring in the course of work, by minimising the causes of hazards inherent in the working environment as much as possible.
3.2 Workers shall receive regular and recorded safety training, and such training shall be repeated for new or reassigned workers.
3.3 Access to clean toilet facilities and drinking water shall be provided; if appropriate, then sanitary facilities for food storage will also be provided.
3.4 Accommodation, when provided, must be clean, safe and meet basic worker requirements.
3.5 The company observing the Code of Conduct shall assign responsibility for health and safety to a senior management representative.

4 Child labour shall not be used
4.1 There shall be no recruitment for child labour.
4.2 Companies shall develop or participate in and contribute to policies and programmes that provide transition arrangements for any child found performing child labour to attend and remain in quality education until no longer a child.
4.3 Children and young persons under 18 shall not be employed at night; they shall not work in hazardous conditions.
4.4 Child labour policies and procedures shall conform to the provisions of the relevant ILO standards.

5 Living wages are paid
5.1 Wages and benefits, to be paid for a standard working week, must at least meet national legal standards or industry benchmark standards, whichever is higher. In any event, wages should always be sufficient to meet basic needs and to provide some discretionary income.
5.2 All workers shall be provided with written and understandable information about their employment conditions with respect to wages before they enter employment. All workers will be informed about the particulars of their wages for the pay period concerned each time they get paid.
5.3 Deductions from wages as a disciplinary measure shall not be permitted, unless provided for by national law, nor shall any deductions from wages not provided for by national law be permitted without the expressed permission of the worker concerned. All disciplinary measures should be recorded.

6 Working hours are not excessive
6.1 Working hours comply with national laws and benchmark industry standards, whichever affords greater protection.
6.2 In any case, workers shall not on be required to work in excess of 48 hours per week a regular basis and shall be provided with at least one day off for every 7 day period on average. Overtime shall be voluntary and it shall neither exceed 12 hours per week, nor shall it be demanded on a regular basis.  Overtime will always be compensated at a premium rate.

7 No discrimination is practiced
7.1 There will be no discrimination whatsoever in hiring, compensation, access to training, promotion, termination or retirement based on race, caste, national origin, religion, age, disability, gender, marital status, sexual orientation, union membership or political affiliation.

8 Regular employment is provided
8.1 To any possible extent, work performed must be on the basis of a recognised employment relationship established through national law and practice.
8.2 Obligations to employees under labour or social security laws and regulations arising from the regular employment relationship shall not be avoided through the use of labour-only contracting, sub-contracting, or home-working arrangements, or through apprenticeship schemes where there is no real intent to impart skills or provide regular employment, nor shall any such obligations be avoided through the excessive use of fixed-term contracts of employment.

9 No harsh or inhumane treatment is allowed
9.1 Physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse or other forms of intimidation are prohibited.

The provisions of this code constitute minimum, not maximum, standards; this code should not be used to prevent companies from exceeding these standards. Companies applying this code are expected to comply with national and other applicable laws, international treaties and, where the provisions of law and this Base Code address the same subject, to apply the provision that affords the greater protection.